Good apologies generally share certain elements, and considering these factors can help you make amends in a variety of situations. Explore what to do -- and not to do -- in order to deliver an authentic apology.
TED Talk | 5 min video
Good apologies generally share certain elements, and considering these factors can help you make amends in a variety of situations. Explore what to do -- and not to do -- in order to deliver an authentic apology.
TED Talk | 5 min video